Tag Archives: collaboration

Don’t share your best practices! Share the ones that are ‘Good Enough’.

Posted on 09. Apr, 2009 by ken@clickforhelp.com.

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Lovisa Williams of the Department of State summed up the problem of building on cross agency’s efforts as “Don’t share your best practices, share them when they are good enough.” It sounded like a good start to a blog post.

I put the full post for this here. For more on workplace collaboration check out the workshop I am organizing on April 23rd.

Summary:

If collaborative efforts begin with sharing final outcomes which the authors don’t want to change because they have invested in these as being final, then essentially the collaborative process doesn’t begin. It’s more of a building on lessons learned than a collaboration .

It’s kind of like growing your vegetables in your own walled garden and only sharing the seeds after you have harvested the first successful crop.  In order to build an agile and responsive government, we need to all plant  seeds at the same time and figure out together how to get them to grow in the first season.

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How to Engage Citizens through Social Media

Posted on 28. Mar, 2009 by kadidid.

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#PE20

Hi, My name is Kady Chiu with Kadidid consulting. You can find me at @kadidid. Below is the notes from Friday’s 10:45 session around Public Outreach through Social Media.

Educate - Frame the conversation - Deliberate on the issues - Identify shared priorities - Refine conversation - Bring back conversation - Act

 

Questions people want to get out of the session:

 

  • How can we use web 2.0 tools effectively?
  • Twitter strategy for outreach
  • Using social media to create awareness
  • How do you define success? (Google moderator)
  • How to engage public in a meaningful way
  • How do we use social media to gain trust in the customer base
  • Connecting communities – promote collaboration
  • Building online audience and drive to 1:1 relationships
  • Media think tank outreach
  • Communication to senior leaders on why they need to be involved in the social media
  • Metrics, privacy issues, how do you know the impact
  • Sharing best practices
  • Security issues, guidelines on what to say and what not to say
  • How we filter what will help us and what’s jus t the noise
  • Inform the public on what we do
  • Want to make sure that the vocal people do not drown out the conversation –by having topical blogs to drive the conversation
  • Capitalize greater government transparency through social media
  • Bridge cultures using social technology
  • Elaborate and leverage the network
  • Want to get beyond the numbers when measure success. How are we going to action the information to help set priority and utilize the information in a meaningful way
  • How to overcome management resistance
  • How to engage in the public through technology in the time of crises

What is meaningful participation? Meaningful is in the eye of the beholder, start with the mission and define the right mix that help you as an organization.

  • Recommend a book written in 1965 by Ellul: Propaganda - How you skew information, depending on your purpose and how you are trying to influence. How unity and action need to work together.
  • You can use social tool to establish relationship with people with 1:1 levels
  • How do you start? Begin with a dialogue, keep it rolling by user generated content

o Make sure you know what people want to do

o How will you make it successful? Credibility

- It’s important to include what the citizens think (comments) as meaningful metrics

- One of the success measure is to see that their audience / comments self moderate

  • People have to have a mechanism to know that their comments will make a difference
  • Need to be responsible for managing the outcome, take ation and communicate that to the public
  • Recommend to use Metafilter and Dailypost, which has a 24 hour delay to monitor the comments
  • Set expectations to your audience has to understand that not every comments has to be responded to
  • Social media Showing a face from the inside of the agency can express more government transparency
  • America Speaks is hiring. Check out www.Americaspeaks.org/jobs

It was great meeting everyone!


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Maxine Teller’s Opening Remarks

Posted on 28. Mar, 2009 by mixtmedia.

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Here are Maxine Teller’s opening remarks in case you missed Friday at Government 2.0 Camp.

Good morning!

I’m extremely honored to welcome you to Government 2.0 Camp 2009!

Let me just say, these two days are going to rock your world.

We are an astounding 500 government leaders & thinkers who have come together to share, to learn, and to create the future of government.

For how many of you is this your first unconference?

Wow. That’s great! Thanks so much for coming and taking a leap of faith!

This is only my second unconference.

I attended my first unconference this past November:  SocialDevCamp in Baltimore.

My mind was stretched.  I left inspired, exhausted and elated.  But I also left with an idea. 

An idea that burned a whole in my head as I mulled it over for a few weeks and then put fingers to keyboard and blogged about it. 

We had to have an unconference for government.

Why?  Collaboration. 

An unconference is the epitome of collaboration.

Just as the United States of America was created of the people, by the people and for the people, so is this unconference.

We, the people, have the power to make the next two days amazing, productive, world-changing — whatever we envision.

If you’re new to Government 2.0, jump in and participate!  You’ll get more out of this experience if you’re open to thinking differently.

If you’ve been blogging, tweeting and preaching Government 2.0  for as long as you can remember, help to show others the possibilities.

You may have noticed that, despite the “2.0″ techie term in its name, this is actually a real, live event. 

Sure, we’re using tools like Twitter and we’ll talk about technologies like OpenSource software, but this is a live event because the tools & technologies are not the POINT of Government 2.0. 

They’re never the point.  They are just enablers.

To foster the transparent, participatory and collaborative government that is President Obama’s vision for our country, we’ve got to practice what we preach.

Over the next two days, I urge you to share what you’re working on, actively participate in discussions and collaborate with old friends and new acquaintances to create brand new solutions.

The best way to understand collaboration is to collaborate. 

I want to thank each and every one of you for making this unconference come to fruition. 

Without the financial support of our 103 sponsors, the help of so many volunteers and my phenomenal co-organizers, we’d all be back at work in our offices right now!

Together, let’s make this not just the best unconference, but the greatest Government 2.0 event of the year!

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[Room 101] Curing Email Addiction with Collaboration

Posted on 27. Mar, 2009 by webbiegirl.

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