[Room 120] Survey: Expectations of the Government

Posted on 28. Mar, 2009 by lkthrock in Blog, Government 2.0 Camp Day 1

[120] Survey: Expectations of the Government  - USA.gov - Jed@capturagroup.com

Survey Oct. 22 - Jan 5, 2009 on preferences and expectation of social media with regards to accessing government online. 

385 completed survey 78.8% completion rate

People are interested in interacting with govet through social media.

Credibility of gov information is critical for respondents.

Facebook is the preferred social media tool among respondents.

People interested in having conversations with the government.

People use search engines to find information more than any other tool. 

Top ways citizens want to interact:

Emergency alerts
Voting and election information
Way to contact elected officials
Government forms
My rights as a citizen

60% interested in government information on non-government sites (e.g. wikipedia).

People expressed interest in rating government publications and information.

Presentation will be posted to Slide Share.

Tweet stream: http://tinyurl.com/cp34q8

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2 Comments

The Political Cluster: Key Sites and Readings « Rotw2009’s Blog

31. Mar, 2009

[...] http://www.government20club.org/2009/03/room-120-survey-expectations-of-the-government-2/ Possibly related posts: (automatically generated)The GOOD after KatrinaObama touts new online-style town hall meetingIs Obama Overloaded? Let’s ChatDaschle For HHS? [...]

jedsundwall

01. Apr, 2009

Thank you, lkthrock, for posting these notes.

The slides are now available at http://www.slideshare.net/jedsundwall/social-media-survey-results

In the interest of being awesome, I’m also planning on distributing the original survey and am going to look into releasing the raw data for anyone who wants to build on it. I just have to decide upon the proper license. I will post updates to this space.

If you would like me to personally reach out to you with updates, please contact me on Twitter @jedsundwall

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